Overview
Across industries, organizations rely on routine, repetitive processes to achieve their business goals.
These mundane, everyday processes keep the business running smoothly in the front office, the back office and across shared services like IT, HR and finance. They’re often inefficient, and they don’t require creative human thought— like opening an insurance claim, adding a new employee to IT systems or calculating a customer refund. They typically require employees to navigate between various systems, copying and pasting as they go.