What is Robotic Process Automation Software?

RPA solutions are used to automate mundane and repetitive processes, in various functions within the enterprise, to elevate efficiencies and service levels. These bots interact with applications and processes in the same way that humans do, but they do so much quicker and error-free. Examples of these rule-based tasks include filling in the same information in multiple places, reentering data, or copying and pasting. Server-based software robots are simply better at doing this sort of clerical work than human beings.

Adopting RPA enables organizations to rapidly scale up capacity to address rising volumes of service queries—building a robot workforce that can work 24/7 and with a higher degree of accuracy than a human. This can translate into significant cost savings, improved employee engagement (as employees are freed from performing the more routine tasks) as well as a more consistent customer experience.

Automation for the people.

Get the robot out of the human

Empower your employees to devote more time to customer service and valuable business priorities

Save precious time and money

Robots are quick, accurate and work tirelessly around the clock.

Intelligence out of the box

Handle more multifaceted business processes with an embedded OCR and built-in integration into multiple AI solutions.

Scale your workforce with digital workers.

When you need more working hands quick, you can rely on your robotic workforce to get the job done!

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Your workforce multiplier.

The NICE RPA software robots are installed on backend servers, with the capability to take over all the tedious, admin-driven manual processes facing the human workforce everyday. A variety of tasks can be executed independently without human intervention, freeing up employees to focus their attention on more valuable business priorities.

RPA bots work speedily, diligently and tirelessly around the clock without error. They are your workforce multiplier, increasing throughput capacity and enabling your organization to achieve its ROI targets more quickly and successfully.

Unleash the power of business process automation.

Learn about the wider NICE process automation portfolio, comprised of robotics process automation tools, unattended bots, development and management tools and much more.

A man using Robotic Process Automation tools on mobile
“NICE RPA helps minimize the disruptive business impact of unpredictable, dynamic, and short notice external demands.”
Molly Walker
Manager Business Excellence

The Complete Recipe for RPA Success

NICE Robotic Process Automation Solution includes the full list of ingredients for a successful, long-term deployment.

Seamless integration across systems

100's of out-of-the-box application connectors, which allow automated tasks to run smoothly and efficiently across your workplace systems.

Robot design and development 

NICE RPA comes with a built-in drag-and-drop design studio to create visual workflow views.

Robotic control room

Providing real-time visibility and control, our web-based centralized task automation bot management oversees livelihood and resource allocation

Flexible, Secure, Resilient

NICE RPA is offered via flexible, all-inclusive business process licensing models, supports stringent security standards, and includes a wealth of training and certification options.

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If you would like to know more about our platform or just have additional questions about our products or services, please submit the contact form.

RPA Resources

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Discover how infusing AI and cognitive automation into banking self-service channels, takes customer experience to new heights.

Case Studies

RPA Eliminates the Impact of Dynamic Demands in the CUSO Industry

PSCU is the leading credit union service organization (CUSO) in the United States, providing services for traditional and digital payments, risk management, analytics, digital banking, loyalty programs, and comprehensive 24/7 customer support. Based in St. Petersburg, Florida, the company supports more than 1,500 credit unions nationwide and over 3.8 billion transactions annually.


An RPA Leader

Everest Group Recognizes NICE as an RPA Leader