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Automation Center of Excellence


In order to take your investment in Advanced Process Automation to the next level and augment its value, a professional and specialized business led Center of Excellence (CoE) is needed to manage and oversee all aspects of your business process optimization. This dedicated business unit or CoE should comprise of a team including specialist automation developers and business analysis experts to manage, sustain and regulate all critical phases of your organization’s automation journey, from the initial design stage right through to the final deployment and maintenance.

As the most experienced robotic automation innovator in the marketplace, with over 500 000 robots in production and 400 deployments across a diverse range of industries, NICE has developed a deep knowledge base regarding best practices for building and maintaining Automation CoEs. NICE will accompany you throughout the process of setting up your Automation CoE, providing methodologies, training, best practices and tools created based on our extensive experience on a global scale.