Unleash Your Employees and Processes by Strategically Using Attended and Unattended Automation in Tandem

As enterprises strive to scale their automation programs and fashion RPA into a native element of their digital business architecture, they are turning to attended automation as an additional lever to help drive adoption and enhanced results.

In this white paper, HFS explores the evolving role of attended automation as a complement to enterprise automation programs. Additionally, the paper addresses the success achieved by OP Financial Group, the largest financial services group in Finland. OP Financial Group is living and continuously learning from their own unattended/attended duality, with NICE, their attended automation technology partner.