Solution Demo

Leave it to NEVA Solution Demo


NEVA is NICE’s Employee Virtual Attendant assisting employees with their daily tasks. In this demo, we show you a very special NEVA flow, where she walks a utilities contact center agent, almost step by step, through a complete process – helping with process efficiency, compliance adherence and even proposing an upsell opportunity, at just the right moment during the customer interaction. This demo illustrates the multiple value drivers that NEVA brings to organizations.